1. All products come with 3 years manufacturer warranty. If you have experienced any problem when using products, please contact ASAP, we'll look into it for you. Warranty covers replacement or repair,contact us for warranty details.
2. All products are been carefully checked before sending out. If you have received any defects or DOA (dead on arrival) products, we will immediately send you a replacement product or refund your money back.
1. Refunds given only if item DOA and cannot be replaced via PAYPAL . If so, please reported within 5 days and return to us within 30 days from the delivery date for exchange or refund.
2. Buyer should check the package once receiving. If the package damage during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly.
3. If you need return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.
4. We can't receive the packages if buyer return by yourselves according to the address on shipping package.
5.All returned products (Replacements or Refund) need to be assigned a RMA # (Return Merchandise Authorization #) prior to return.
6.To obtain an RMA number, please Email or eBay message us with the following details:
● Your name, phone number and email address;
● Product name and the original order number;
● Quantity being returned;
● Reason for return.
7. All NON-seller mistake returns for refund are subject to 15% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong model or wrong color).